Privacy Policy
At Leil Saunas, we care deeply about privacy.
We believe that trust begins with clarity – which is why we want you to know exactly what information we collect, why we collect it, and how we protect it. This policy explains how we handle personal information when you visit our website www.leilsaunas.com, contact us, or subscribe to updates.
What We Collect
We collect only the information that helps us communicate effectively and provide a better experience. Depending on how you use our website, this may include:
- your name, email address, and the message you send through our contact form;
- the details you share in our sauna configurator or quotation requests;
- your email address if you choose to join our newsletter;
- and technical data such as cookies or anonymized usage information that helps us understand how people use our site.
We do not collect or store any unnecessary personal data, and we never ask for sensitive information.
How We Use Your Information
We use the information you share for clear and limited purposes:
- to respond to your inquiries and provide product information;
- to send updates or news, but only if you have given your consent;
- to improve how our website functions and how we communicate with visitors;
- and to comply with our legal obligations as a company.
Working With Distributors
When you submit a request that falls under our resellers territory or area of responsibility, we may forward your contact details and the information you provided to the relevant distributor so they can assist you.
We share only what is necessary, and only with trusted partners who follow the same data protection standards. We never share personal data for marketing purposes without your explicit consent. We also never sell, rent, or trade personal data to unrelated third parties. Any information you provide is used only to support communication related to your inquiry, your project, or your cooperation with us.
Communication and Subscriptions
When you subscribe to receive updates, your contact information is stored securely and used solely for sending relevant content – such as product news, event invitations, or seasonal updates. You can unsubscribe at any time by following the link in each message or by writing to us directly. We will promptly remove your details from our mailing list.
Cookies and Website Data
Our website uses cookies to function properly and to help us understand how visitors interact with the site. Some cookies are essential for basic features like navigation, while others help us measure traffic and performance. You can manage or decline cookies at any time through your browser or our cookie settings banner.
Cookies do not identify you personally, but they allow us to make the experience smoother and more tailored over time.
Data Retention
We retain personal data only for as long as needed to fulfill the purpose for which it was collected.
For example:
- contact form messages are kept until the conversation or related project is completed;
- newsletter data is kept until you unsubscribe;
- and website usage data is retained only for short analytical cycles to improve performance.
Once data is no longer needed, it is deleted or anonymized.
Data Security
We take data protection seriously.
All personal information is stored in secure systems, transmitted via encrypted connections, and accessed only by authorized personnel who need it to perform their duties. We continuously review our internal procedures to keep your information safe from loss, misuse, or unauthorized access.
You have the right to:
- know what data we hold about you,
- request correction or deletion of your data,
- withdraw consent for marketing communication at any time,
- or ask us to limit how your information is used.
To exercise any of these rights, please contact us at info@leilsaunas.com. We will respond to all legitimate requests within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect improvements in our practices or updates in legal requirements. The latest version will always be available on this page, along with the date of last modification.
If you have any questions about how we handle personal information, please reach out to:
📩 info@leilsaunas.com
Leil Saunas OÜ, Estonia
Last updated: November 2025
